Desk Manager

Amsterdam    MBO | HBO   38 uur

38 uur
Ready to live the Legend as Desk Manager?

Hospitality is your passion and hostmanship runs through your veins. If this describes you, this vacancy is certainly interesting for you to read!

To qualify for this position, we ask the following:

  • MBO degree 4 or Bachelor degree in the hospitality segment
  • Minimum 1 years of experience in a similar position
  • You master the English language at a fluent level, further languages are a plus
  • Able to work in a team, prioritize tasks and capable to handle stressful situations
  • Seeking a flexible schedule

What are you going to do in this position?

As a Desk Manager, you are responsible for the daily operational routine within the reception. Whether performing check-in’s, check-out’s or various guest requests you perform in a friendly and enthusiastic manner, constantly creating a sense of luxury and exceeding guest expectations. In this role, you report to the Front Office Manager. Become a leading role within the Front Office, training and motivating the team and have the ambition to overwhelm both our guests and colleagues by providing excellent service.  

Why would you choose The Grand?

  • You are stimulated to develop your own ideas and implement your creativity, because we value, need and appreciate your input!
  • We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year
  • A discount of 50% in selected restaurants and bars in 4 or 5 star hotels in Amsterdam
  • We find Corporate Social Responsibility very important. Our hotel as various active work groups like planet 21 and we have the highest Green Key certificate
  • Employee discount at Health Club Jordaan.
  • We value learning & development, therefore we provide several training sessions to stimulate your growth and knowledge.
  • After your onboarding period, you get to be the guest and experience our legendary service for yourself in our hotel with an overnight stay, free dinner and breakfast!
  • Be Balanced – Our Be Balanced Team will help you find a healthy work-life balance. 
  • Salary scale 6 of Horeca CAO

One in all - our people are the core of our business. You give us your initiative, drive and energy we give you a job you will love.

Would you like to know more about our hotel?

Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Located in the heart of Amsterdam and being part of AccorHotel’s, a French international hotel chain, enables us to combine the historical flair of the building with modern design, and luxurious service. For further details, feel free to check out our website and follow us on Instagram and LinkedIn.

We are looking forward to getting to know you! 

You may ask for Gillian Fletcher from our Talent & Culture department
Telephone number: 020-5553194



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Sofitel Legend The Grand Amsterdam
Oudezijds Voorburgwal 197
1012 EX  Amsterdam
Gillian Fletcher