Guest relation trainee

Amsterdam    MBO | HBO   38 uur

38 uur
Ready to live the Legend as Guest Relations Trainee?

During this internship you will have the opportunity to observe and assist in the work of a Guest Relations Officer. Both before, during and after the stay of the guest, you will focus on maintaining relationships with our guests. At The Grand, much attention is paid to the various guest segments that are categorized as VIP. Through good cooperation with the various departments of our hotel and a creative mindset, you realize the wishes of our guest and give a personal touch to their stay. In addition, you will be responsible for guest feedback and complaint handling.

What do we offer?

The team of The Grand is young and bursting with passion and motivation. Sofitel Legend The Grand Amsterdam finds personal growth very important and therefore we employ a fulltime training manager. We offer interns of The Grand responsibility and personal coaching to support you in your development. During your internship you can also follow various cross training courses which will allow you to see other departments of the hotel and broaden your knowledge about hotels. The internship fee is €600 gross. It is also possible that you will receive a travel allowance and that you can use our staff restaurant every day free of charge.


Sofitel Legend The Grand Amsterdam offers five-star de-luxe in a unique Amsterdam historical ambience, with French elegance and grandeur. The international hotel is part of the Accor Hospitality Netherlands Group. Housed in the former town hall of Amsterdam, The Grand offers 178 rooms, of which 52 are suites. The Grand also features 19 InspiredMeeting rooms, an urban spa and a fine dining restaurant, Bridges.

Student profile

We are looking for you if you meet these requirements:

  • You are enrolled in a hospitality management study
  • You are available for the minimum period of 5 months
  • You speak Dutch and English, both on a business level
  • You are flexible, motivated and stress-resident

Enthusiastic? Apply immediately! We will only process applications that include a CV and motivation letter.

Questions? Contact our Talent & Culture department, phone number: +31 (0)20 555 3 195 email:

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Sofitel Legend The Grand Amsterdam
Oudezijds Voorburgwal 197
1012 EX  Amsterdam
Gillian Fletcher