Reservations Agent

Amsterdam    HBO   38 uur

38 uur
Ready to live the Legend as Reservations Agent?

Are you accurate, service-oriented and do you know how to respond perfectly to the wishes of our guests? Then we would like to invite you and maybe you will become our new Reservations Agent!

To qualify for this position, we ask the following:

  • You speak fluent English, Dutch is a plus
  • You have experience within the Front Office or Reservations
  • Experience with the Opera system is a plus!

What are you going to do in this position?

As Reservations Agent, you are responsible for all reservations that come in through the various channels. Every guest has different wishes and needs, which is why we offer personal and tailor-made service. This makes every reservation special!

You also advise and inform our guests, tour operations and travel agencies about our various facilities and services. You are the point of contact for all hotel departments. Therefore, it is important to build a good relationship with our various partners.

In addition, you are involved in preparing quotations, maintaining reports and you play an important role in optimizing room occupancy. So, you sales skills will come in handy!

Why would you choose The Grand?

  • We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year, which you can sell and buy as well.
  • With ALL Heartists Card you receive worldwide discounts on overnight stays and more.
  • A discount of 50% in selected restaurants and bars in Amsterdam.
  • We find Corporate Social Responsibility very important. Our hotel as various active work groups like planet 21 and we have the highest Green Key certificate.
  • Be Balanced – Our Be Balanced Team will help you find a healthy work-life balance. 
  • Employee discount at Health Club Jordaan.
  • After your onboarding period, you get to be the guest and experience our legendary service for yourself in our hotel with an overnight stay, free dinner and breakfast!
  • Salary scale 5 from the Horeca CAO. 

One in all - our people are the core of our business. You give us your initiative, drive and energy we give you a job you’ll love.

Would you like to know more about our hotel?

Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Being part of Accor, a French hotel chain, enables us to combine the historical flair of the building with modern design, and luxurious service. For further details, feel free to check out our website and follow us on Instagram.

You may ask for Gillian Fletcher (Talent & Culture department)
Telephone number: +31 (0)6 51 50 45 23 or +31 (0)20 555 3 194 or email:








Heb jij interesse in deze functie?
Dan ontvangen wij graag je motivatie met CV! Je kunt reageren via ons Sollicitatieformulier.
Acquisitie n.a.v. deze advertentie wordt niet op prijs gesteld.
Sofitel Legend The Grand Amsterdam
Oudezijds Voorburgwal 197
1012 EX  Amsterdam
Gillian Fletcher